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🐾 Lucy’s Treats Shipping Policy

📦 Shipping Carrier

All orders are shipped via USPS (United States Postal Service) to ensure reliable and affordable delivery.

⏱️ Processing Time

• Orders are processed within 2–4 business days

• Custom or made-to-order items may take 3–5 business days

• Orders placed on weekends or holidays will be processed the next business day

Here’s a clean, ready-to-use shipping policy for Lucy’s Treats using USPS (United States Postal Service). It’s written to feel professional but still on-brand for your business.

🐾 Lucy’s Treats Shipping Policy

📦 Shipping Carrier

All orders are shipped via USPS (United States Postal Service) to ensure reliable and affordable delivery.

⏱️ Processing Time

• Orders are processed within 2–4 business days

• Custom or made-to-order items may take 3–5 business days

• Orders placed on weekends or holidays will be processed the next business day

🚚 Shipping Options & Delivery Time

Delivery times are estimates and may vary based on location or USPS delays.

💲 Shipping Rates

• Shipping is calculated at checkout based on weight and destination

• Occasional FREE shipping promotions may be offered

📍 Tracking Your Order

• Once your order ships, you will receive a tracking number via DM or email

• Please allow up to 24 hours for tracking updates

⚠️ Shipping Notes

• Lucy’s Treats is not responsible for delays caused by USPS

• Please double-check your shipping address before placing your order

• We are not responsible for lost packages due to incorrect addresses

🐶 Sorry, no Local Pickup

💌 Questions?

DM us anytime — we’re happy to help!

🔄 Returns & Exchanges Policy

At Lucy’s Treats, every item is made with love and care for your furry family. Because of the nature of our products, we have the following policy:

❌ Returns

• We do not accept returns on pet products for hygiene and safety reasons

🔁 Exchanges

We gladly offer exchanges under the following conditions:

• Item must be unused, unwashed, and in original condition

• Exchange requests must be made within 7 days of delivery

Eligible for exchange:

• Size issues

• Defective or damaged items

📦 Damaged or Incorrect Orders

If you received a damaged or incorrect item:

• Contact us within 48 hours of delivery

• Include a photo of the item

• We will replace the item at no additional cost

🚫 Non-Eligible Items

• Worn or used items

• Custom or personalized orders

• Sale or promotional items

💲 Exchange Shipping

• Customer is responsible for return shipping costs

• We cover shipping for replacement items (if due to a defect or error)

💌 Contact Us

For any questions, concerns, or exchange requests:

📩 DM us on Instagramor📧 Email: (add your email here)

🐶 Our Promise

At Lucy’s Treats, we care about comfort, quality, and style for your pup — and we’re here to make sure you love your purchase.